Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nick DeCarlo

Nick DeCarlo

April 1, 2026

5  out of  5
rating by Nick DeCarlo
"This little nook on Central houses the ever welcoming Matthew Shinall-Robinson - a clear expert in his profession; he was quick to thoroughly answer any questions my wife and I had. Even though he offered far more coverage, the rates available to us were much lower than the competitor was able to put together. The cohesive and delightful team members sprinkled through the facility make the entire experience pleasant. It would be selling them short without mentioning the relief we feel knowing that if we are ever in need of help with our insurance, Steve Barney and his excellent team have our backs."
We responded:
"Thanks for the amazing review Nick! You are right, Matthew is an expert and prides himself on putting the right coverage in place for each of our customers. You absolutely made our day with your review. Stop by and see us again soon!"
Profile photo of Savannah DeCarlo

Savannah DeCarlo

March 31, 2026

5  out of  5
rating by Savannah DeCarlo
"Matthew was fantastic! He made sure that I was getting better rates, better coverage, and he thoroughly answered all of my questions. The other office staff were very welcoming as well. Would highly recommend!"
We responded:
"Savannah we think you are fantastic too! Better rates and better coverage is always a win in our eyes! Welcome to the Steve Barney State Farm Agency Family, if there is ever anything you need, Matthew (and everyone else) is here for you!"
Profile photo of Leo Hetzendorfer

Leo Hetzendorfer

March 30, 2026

5  out of  5
rating by Leo Hetzendorfer
"Matthew was a pleasure to set up my auto insurance policy, professional, patient, answered all of my questions and even some I didnt know to ask. Covered everything"
We responded:
"Leo! Thank you for the review, more importantly thank you for being such a great customer and trusting us with your personal policies and your business policies!"
Profile photo of Taeyang Lee

Taeyang Lee

March 27, 2026

5  out of  5
rating by Taeyang Lee
"Shout out to Bailey at State Farm on helping me with my quote. Geico will raise your rates and eventually try to screw you. State farm just made things way easier for me."
We responded:
"Thanks for the review Taeyang!"
Profile photo of Jon Lord

Jon Lord

March 27, 2026

5  out of  5
rating by Jon Lord
"Super responsive, friendly and professional. Thanks for making things easy!"
We responded:
"Thansk for leaving Karyn a great review Jon!"
Profile photo of Michelle F

Michelle F

March 27, 2026

5  out of  5
rating by Michelle F
"Karyn has been wonderful to work with (and Steve too)! She returns emails and calls promptly and is very professional and pleasant. Great agency!"
We responded:
"Thank you for leaving us such a nice review Michelle! We really appreciate you as a customer and your feedback!"
Profile photo of ViggyCat

ViggyCat

March 26, 2026

5  out of  5
rating by ViggyCat
"Karyn Hagenson is responsive and helpful when it comes to homeowners’ insurance! 👍👍👍👍👍😊"
We responded:
"Karyn is the pillar of our service, so happy you got to experience her fantastic customer service! "
Profile photo of William Watts

William Watts

March 24, 2026

5  out of  5
rating by William Watts
"Daily was excellent. Great personally and professionally. Very helpful"
We responded:
"Hey there William! Thanks for coming by the Agency and meeting with Daily! I am sorry I did not get to put a face to the name but would love to meet you next time! Thanks for trusting us with your Auto insurance. Thanks for leaving Daily a great review"
Profile photo of Shanna Hall

Shanna Hall

March 21, 2026

5  out of  5
rating by Shanna Hall
"Stephanie was very knowledgeable and amazing customer service ❤️"
We responded:
"Stephanie is a star! Thanks for recognizing that and leaving her a review Shanna!"
Profile photo of Vikash Singh

Vikash Singh

March 20, 2026

5  out of  5
rating by Vikash Singh
"Matthew did a great job with assisting with my inquiries regarding rates and quotes"
We responded:
"Matthew loved meeting with you and reviewing your policies with you. Making sure our customers are the best protected they can be is something we pride ourselves on."
Profile photo of Virginia Ellis

Virginia Ellis

March 19, 2026

5  out of  5
rating by Virginia Ellis
"We had an appointment with Mathew, getting Florida insurance for first time and thinking about leasing a car whilst also owning an older car. Mathew walked us through various choices, explaining everything in a courteous and humorous way. He showed all the figures clearly by projecting them on a screen my husband I could both see. His office is comfortable and personal. He’s been available since to answer questions. This office was highly recommended to us, and it has fulfilled our expectations for sure. I’m happy we chose this office, and Mathew in particular."
We responded:
"WOW! This absolutely made my day Virginia! Welcome to Florida and welcome to our Agency. I am over the moon knowing we came highly recommended and we lived up to those expectations. Matthew is a star and takes the best care of our customers! If there is every anything we can help with don't hesitate to ask :)"
Profile photo of Jimmy Detsis

Jimmy Detsis

March 19, 2026

5  out of  5
rating by Jimmy Detsis
"Ryan was very helpful and courteous! He was able to fully take care of my situation. He did everything in a very timely manner and answered all of my questions. Highly recommend him! Thanks again!"
We responded:
"Helpful, courteous, everything I want in my service team. Ryan is new to the team and a great addition, so happy he provided you with a high level of service Jimmy! Thanks for your recommendation and leaving Ryan a review!"
Profile photo of Aisha W

Aisha W

March 18, 2026

5  out of  5
rating by Aisha W
"My state farm agent name is Matthew, and he was awesome. Matthew was kind and patient with answering all my questions(some of the same questions over and over again. Thanks so much Matthew, I will be recommending you to my friends and family."
We responded:
"Aisha! Thanks for the great review! Matthew loved talking with you, he would love to help any of your friends and family! We really appreciate you and your recommendation."
Profile photo of Jim Jablonski

Jim Jablonski

March 18, 2026

5  out of  5
rating by Jim Jablonski
"Daily was very patient and interested in all my concerns. She responded with either a call or text with answers to all my concerns. I would recommend this agent to anyone looking for insurance"
We responded:
"Jim, we appreciate you leaving a review for Daily and thank you for your patience with her getting your policy in place. Enjoy that new RV!"
Profile photo of William Fletcher

William Fletcher

March 13, 2026

5  out of  5
rating by William Fletcher
"The State Farm Insurance team here in St. Pete went above and beyond for me. The knowledge and experience they demonstrated while doing what's best for the customer could not have been a better experience. Matthew and Steve will guide you in whatever policy you're looking for to protect yourself and your family. Thank you again!!"
We responded:
"William, thank you for the kind words and for trusting us with your most important protection, life insurance. Matthew and I are very proud to be able to help find you the right policy to protect what matters most. More importantly, thank you for the job you do for keeping the St. Pete community safe! "
Profile photo of Jordan J

Jordan J

March 9, 2026

5  out of  5
rating by Jordan J
"Matthew was fantastic. He was very informative and had a great personality. Highly recommend working with him to find the best rates!"
We responded:
"Thanks for leaving Matthew such an awesome review Jordan! We appreciate the feedback!"
Profile photo of Joe Marcello

Joe Marcello

March 5, 2026

5  out of  5
rating by Joe Marcello
"Matthew helped me out so much with my quit thank you"
We responded:
"That's great to hear Joe! Thanks for leaving Matthew a review."
Profile photo of Chris Me

Chris Me

February 27, 2026

5  out of  5
rating by Chris Me
"They were a pleasure to work with! I had a couple complicated issues and my contact,Matthew, handled them with without any issues."
We responded:
"This is great to hear Chris! Thanks for trusting in us. Whatever issues you come up against we are happy to solve them for you!"
Profile photo of Jay J

Jay J

February 25, 2026

5  out of  5
rating by Jay J
"Karyn Hagenson was very helpful and provided speedy service, thank you!!!!"
We responded:
"Thanks for leaving a review for Karyn Jay! She's the cornerstone of our service team so appreciate the feedback!"
Profile photo of Rhonda Seiple

Rhonda Seiple

February 25, 2026

5  out of  5
rating by Rhonda Seiple
"Stephanie went above and beyond helping me get new insurance policies in place. A+++++ service."
We responded:
"I love hearing this Rhonda! Welcome to the Steve Barney State Farm Agency family!"
Profile photo of Phaedra Shiver

Phaedra Shiver

February 23, 2026

5  out of  5
rating by Phaedra Shiver
"I had a great experience shopping my auto and renters insurance with Matthew at State farm today. Not only did I get better coverage, I got a better price. Highly recommended!"
We responded:
"Hey there Phaedra! It was awesome meeting to you today! So happy we could get you a better price and better coverage on your auto and renters insurance! Don't be a stranger, stop in and say hey any time :)"
Profile photo of Jacob Hyde

Jacob Hyde

February 9, 2026

5  out of  5
rating by Jacob Hyde
"Matthew was an ideal Insurance Representative. He was both knowledgeable and courteous when answering my questions."
We responded:
"Thanks for taking the time to leave Matthew a review Jacob! We appreciate it and for trusting us with our insurance needs!"
Profile photo of Daniel Sheppard

Daniel Sheppard

February 5, 2026

5  out of  5
rating by Daniel Sheppard
"I had an excellent experience working with Matthew at State Farm. He helped me switch over from USAA and made the entire process smooth and stress-free. Matthew took care of setting up my auto insurance, renter’s insurance, and a new supplemental hospital policy, and he explained everything clearly and in full detail so I always knew exactly what I was getting and why. What really stood out was how personable and accommodating he was. Our conversations never felt rushed or scripted, he took the time to talk with me on a personal level, answer every question thoroughly, and make sure I felt confident in my coverage decisions. He was professional, knowledgeable, and genuinely pleasant to work with. Matthew is a true asset to State Farm, and it was a pleasure doing business with him. I highly recommend him to anyone looking for an agent who actually cares and goes the extra mile."
We responded:
"I can happily say Daniel that Matthew thoroughly enjoyed talking with you! Matthew and my team really pride themselves on customizing plans for our insureds so that you have exactly what you need. Thank you for trusting us with your business. We really appreciate you and your feedback Daniel. "
Profile photo of Marissa Moss

Marissa Moss

February 5, 2026

5  out of  5
rating by Marissa Moss
"Matthew with State Farm has been a tremendous amount of help! He saved me a bunch of money and got me the coverage I truly wanted for my vehicles and rental insurance!"
We responded:
"Saving a bunch of money and getting the right coverage in place for you is what Matthew is great at!! Welcome to the State Farm family Marissa :)"
Profile photo of Daniel Dray

Daniel Dray

February 4, 2026

5  out of  5
rating by Daniel Dray
"Stephanie went above and beyond to ensure our auto, renters, and life insurance policy was expedited. Her diligence and professionalism surpassed all expectations. If the option for more than 5-stars were available we'd apply the highest possible rating for her."
We responded:
"WOW! Surpassing all expectations is certainly high praise! Stephanie is a star and does an amazing job taking care of our new customers, it makes me happy knowing you got that level of service! Thanks for the review Daniel! Thank you for trusting us with you Auto, Renters and most importantly Life Insurance. "