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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Autumn Heckman

June 23, 2026

5  out of  5
rating by Autumn Heckman
"Matthew is super efficient and helpful!! He was able to get me the right insurance for a great price and has been guiding me through all the steps as its my first time purchasing my own renters insurance. I feel as though Im in good hands and can trust him as my consultant."
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Kate Gannon

June 23, 2026

5  out of  5
rating by Kate Gannon
"I renewed my auto policy and purchased a renter’s insurance policy. Matthew was super knowledgeable and friendly and answered all my of my questions!"
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Katarina Waldrop

June 19, 2026

5  out of  5
rating by Katarina Waldrop
"Had a great renewal conversation with Matthew Shinall-Robinson- He was very personable, was flexible with my busy schedule, and answered all of my questions patiently and thoroughly. Would highly recommend!"
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Kyle Ridolfo

June 19, 2026

5  out of  5
rating by Kyle Ridolfo
"Matthew was helpful and easy to communicate with"
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Edie Lucas

June 18, 2026

5  out of  5
rating by Edie Lucas
"I had an outstanding experience working with Matthew at State Farm Steve Barney. He took the time to thoroughly review both my policy and my son’s policy, explaining our current coverages in a way that was easy to understand. He was extremely knowledgeable, patient, and attentive to our needs.

Matthew carefully walked us through our options, answered all of our questions, and made sure we had the right coverage without paying for things we didn’t need. His professionalism and genuine desire to help gave me confidence that my son and I are properly protected.

It’s rare to find someone who provides this level of customer service and attention to detail. If you’re looking for an insurance agent who truly cares about his clients and takes the time to educate them, I highly recommend Matthew at State Farm."
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Jayce Tran

June 18, 2026

5  out of  5
rating by Jayce Tran
"Definitely recommend their service! Hai has been responsive and quick in helping me getting auto insurance for my new car. 10/10"
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James Wendle (Jamie)

June 17, 2026

5  out of  5
rating by James Wendle (Jamie)
"Jackie and Karen at Steve's office provide the best customer service you could ask for. Was a set and forget setup process, and quick cancellation after moving out of state. 10 out 5!"
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Emma Dempsey

June 17, 2026

5  out of  5
rating by Emma Dempsey
"The Steve Barney team has been great to work with. Matthew especially has made things so easy—we ended up moving our car and homeowners insurance over. I’d recommend Matthew and the team to anyone in the area!"
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Sarah Wallace

June 16, 2026

5  out of  5
rating by Sarah Wallace
"Matthew is the best. Very professional and personable. 😊"
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C. Suth

June 16, 2026

5  out of  5
rating by C. Suth
"Mathew helped go over my current life insurance plan and took 1 hr to break down any questions I have, explained to me options for my long term plans and the conversation was so light & natural feeling ! So easy to talk to, I didn’t even feel like I was talking life insurance! Matthew is definitely an amazing agent !!"
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Dana Reed

June 15, 2026

5  out of  5
rating by Dana Reed
"Karyn is the best!"
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Ched Hawthorne

June 12, 2026

5  out of  5
rating by Ched Hawthorne
"Matthew is a very knowledgeable and enjoyable guy to chat with who helped guide me to the best coverage for personal and business needs. Highly recommend!"
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Timothy Reda

June 12, 2026

5  out of  5
rating by Timothy Reda
"Matt Shinall-Robinson was fantastic to work with. Made the transition to Florida smooth and easy."
We responded:
"I love hearing this Tim! Welcome to Florida! Thanks for leaving us a review"
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Logan Rogers

June 11, 2026

5  out of  5
rating by Logan Rogers
"Hai was very helpful and answered all of my questions appropriately."
We responded:
"Thanks for taking the time to leave Hai a review Logan! Welcome to our Agency! So happy he could help you with your Auto, Renters and Health insurance!"
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stacy suchier

June 10, 2026

5  out of  5
rating by stacy suchier
"Matthew was very professional in his approach to his job. He listened quietly and spoke volumes. He is very professional and knows his job very well which made it very easy to understand what it was we were signing. I highly recommend him and his company."
We responded:
"Stacy, we so appreciate you! Thank you for coming in and meeting with Matthew. Customers like yourself are why we love our job. Thank you for being so fantastic and trusting us with your insurance needs."
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Clara Sager

June 9, 2026

5  out of  5
rating by Clara Sager
"Experience was easy and stress less! Matthew was awesome!"
We responded:
"I couldn't agree more Clara, Matthew is AWESOME! Thanks for taking the time to leave a review!"
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Diane Kirby

June 9, 2026

5  out of  5
rating by Diane Kirby
"Update today 6/8/26. Reviewed all my policies with Matthew and working with Ryan on my homeowners. Both have been very helpful and would highly recommend this business. ❤️

I have multiple policies with state farm and needed some information and a few updates. Ricardo was extremely helpful, friendly and satisfied all my concerns and updated everything quickly. 😊"
We responded:
"Thanks for being such a great customer Diane and for taking the time to leave such a nice review for Ricardo. We truly appreciate you!"
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Mary Ross

June 5, 2026

5  out of  5
rating by Mary Ross
"Patience, kind service with valuable information and knowledge of my plan."
We responded:
"Mary, thank you for the review and thank you for trusting us with your policies. It was Matthew's privilege to take care of you!"
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rob roy

June 1, 2026

5  out of  5
rating by rob roy
"Awsome job in understanding what I was looking for. Very friendly and courteous. Very knowledgeable in all aspects."
We responded:
"Thanks for taking the time to leave Hai an awesome review Rob! We really appreciate it! If there is anything else we can do, don't hesitate to reach out!"
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Marilyn Wirick

June 1, 2026

5  out of  5
rating by Marilyn Wirick
"Matthew was an excellent agent, answering my questions knowledgeably. In addition to my auto insurance I also purchased renters insurance at a considerable savings."
We responded:
"This is fantastic feedback, thank you so much Marilyn! Matthew LOVED working with you and welcoming you to our Agency! Thank you for trusting us with your Auto and renters insurance!"
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Aimee Castaneda

May 28, 2026

5  out of  5
rating by Aimee Castaneda
"Gracias a Matthew fue muy fácil obtener lo que necesitaba . Fue muy amable y profesional, . explicó mis opciones , respondió todas mis preguntas . Gracias Gracias"
We responded:
"Muchas gracias por dejarnos una reseña! Lo apreciamos mucho!"
Profile photo of Delane Ward

Delane Ward

May 27, 2026

5  out of  5
rating by Delane Ward
"I contacted Matthew with State Farm concerning car insurance for my husband, Dan, my daughter, Bryanna, and myself, and he was extremely helpful, very honest and a true pleasure to work with. It was so refreshing to work with someone who was truly looking out for my best interest and was not trying to upsell me to encourage me to purchase more than I needed. Not very often do we work with someone like that. If you’re considering changing your policies, whether it a car home or positive life insurance I would highly recommend you contact Matthew with State Farm insurance on Central Avenue because he will do you very well. Thank you, Davis."
We responded:
"Thank you so much, Delane, for taking the time to leave such a thoughtful review. We're incredible grateful for the opportunity to help you, Dan and your family with your insurance needs.

Matthew truly cares about making sure our customers feel informed, comfortable and protected - never pressured - so your kind words mean a lot to all of us. We appreciate your trust in us and are here for anything you may need! Thank you again for the recommendation and welcome to our Agency family!"
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Corey Grivna

May 26, 2026

5  out of  5
rating by Corey Grivna
"Matthew Shinall-Robinson did such a good job getting all my coverages lined up and saving me a ton of money. Thank you Matthew!"
We responded:
"Lining up coverages and saving a ton of money is always a win in our book! Thanks for trusting Matthew with your Auto insurance Corey! "
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GARY M (gman)

May 22, 2026

5  out of  5
rating by GARY M (gman)
"Hia with state farm was very professional and kind.I got a good rate easy experience salesman .a breath of fresh air!"
We responded:
"Love hearing this, thanks for leaving Hai a great review Gary!"
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Janet Brooks

May 22, 2026

5  out of  5
rating by Janet Brooks
"Karyn is super responsive and helpful. Thanks!"
We responded:
"Yes she is! Thanks for the review Janet!"