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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Aimee Castaneda

Aimee Castaneda

May 28, 2026

5  out of  5
rating by Aimee Castaneda
"Gracias a Matthew fue muy fácil obtener lo que necesitaba . Fue muy amable y profesional, . explicó mis opciones , respondió todas mis preguntas . Gracias Gracias"
We responded:
"Muchas gracias por dejarnos una reseña! Lo apreciamos mucho!"
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Delane Ward

May 27, 2026

5  out of  5
rating by Delane Ward
"I contacted Matthew with State Farm concerning car insurance for my husband, Dan, my daughter, Bryanna, and myself, and he was extremely helpful, very honest and a true pleasure to work with. It was so refreshing to work with someone who was truly looking out for my best interest and was not trying to upsell me to encourage me to purchase more than I needed. Not very often do we work with someone like that. If you’re considering changing your policies, whether it a car home or positive life insurance I would highly recommend you contact Matthew with State Farm insurance on Central Avenue because he will do you very well. Thank you, Davis."
We responded:
"Thank you so much, Delane, for taking the time to leave such a thoughtful review. We're incredible grateful for the opportunity to help you, Dan and your family with your insurance needs. Matthew truly cares about making sure our customers feel informed, comfortable and protected - never pressured - so your kind words mean a lot to all of us. We appreciate your trust in us and are here for anything you may need! Thank you again for the recommendation and welcome to our Agency family!"
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Corey Grivna

May 26, 2026

5  out of  5
rating by Corey Grivna
"Matthew Shinall-Robinson did such a good job getting all my coverages lined up and saving me a ton of money. Thank you Matthew!"
We responded:
"Lining up coverages and saving a ton of money is always a win in our book! Thanks for trusting Matthew with your Auto insurance Corey! "
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GARY M (gman)

May 22, 2026

5  out of  5
rating by GARY M (gman)
"Hia with state farm was very professional and kind.I got a good rate easy experience salesman .a breath of fresh air!"
We responded:
"Love hearing this, thanks for leaving Hai a great review Gary!"
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Janet Brooks

May 22, 2026

5  out of  5
rating by Janet Brooks
"Karyn is super responsive and helpful. Thanks!"
We responded:
"Yes she is! Thanks for the review Janet!"
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Liz Coffey

May 21, 2026

5  out of  5
rating by Liz Coffey
"I had a great experience, it was quick, and good customer service. Hai was knowledgeable and professional"
We responded:
"Thanks for leaving us a great review this!"
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Olga Calco

May 21, 2026

5  out of  5
rating by Olga Calco
"Matthew provided outstanding customer service for car insurance ! He explained everything clearly and step by step, making the entire process simple and stress-free. He patiently answered all of my questions and concerns, and also gave me a lot of helpful advice. I was honestly surprised at how easy everything turned out to be, and I’m very happy with my policy. Thank you, Matthew, for your professionalism, patience, and support. Highly recommend!"
We responded:
"I LOVE THIS Olga! Matthew is such a fantastic person who prides himself on doing right for our customers! It makes me so happy knowing you got that support and experience with him! If you have any friends or family that would benefit from a conversation with Matthew, we have a great referral program :)"
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Kris Strathern

May 20, 2026

5  out of  5
rating by Kris Strathern
"Matthew was super helpful and patient with all of my questions. Great local professional office makes all the difference. Call Matthew for your insurance needs, he’s great!"
We responded:
"Thanks for the awesome review Kris! So happy Matthew could help you!"
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Chuck F

May 19, 2026

5  out of  5
rating by Chuck F
"I could not be more pleased with the professional, knowledgeable and friendly help I received from Matthew. He was responsive, quickly answered my questions and provided highly competitive State Farm quotes for my auto insurance and a personal umbrella policy."
We responded:
"Thank you for trusting us with you Auto and Umbrella insurance Chuck! Matthew sets the standard in our Agency for customer care and professionalism, thank you for recognizing that!"
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Robert Hagenson

May 17, 2026

5  out of  5
rating by Robert Hagenson
"Karyn is awesome"
We responded:
"Yes she is Robert! Thanks for leaving a review!"
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Mitchel Gearhart

May 14, 2026

5  out of  5
rating by Mitchel Gearhart
"Ryan Munro was very helpful."
We responded:
"Thanks for taking the time to leave us a review Mitchel!"
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Garrison Earnest

May 13, 2026

5  out of  5
rating by Garrison Earnest
"Matthew was super helpful getting me set up and making sure the transition over went smoothly when I moved down to FL. Cannot recommend him enough!"
We responded:
"Thanks so much for your awesome recommendation Garrison, we appreciate it!"
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Leo Hetzendorfer

May 12, 2026

5  out of  5
rating by Leo Hetzendorfer
"Kayrn was a pleasure to set up my auto insurance policy, professional, patient, answered all of my questions and even some I didnt know to ask. Covered everything"
We responded:
"Leo! Thank you for the review, more importantly thank you for being such a great customer and trusting us with your personal policies and your business policies!"
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Faith Oniel

May 10, 2026

5  out of  5
rating by Faith Oniel
"Karyn helped me out with my insurance super well and she is so knowledgeable"
We responded:
"Thanks so much for leaving Karyn a review Faith! She is soooo knowledgeable and a huge asset to my team!"
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KRAZY_ KYLE

May 10, 2026

5  out of  5
rating by KRAZY_ KYLE
"Karyn knows what she’s doing and can help me out so fast"
We responded:
"Karyn definitely knows what she is doing and LOVES helping our customers! Thanks for leaving her a review!"
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The Quaker

May 9, 2026

5  out of  5
rating by The Quaker
"Matthew was very helpful in giving me lots of different quotes at my disposal to help tend to my auto insurance needs. He’s a great listener and was super caring and I highly recommend!"
We responded:
"This made my morning! Matthew certainly is super caring and listens to our customers to make sure they have the best protection in place! Thank you for trusting us with your Auto insurance."
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Destini Gill

May 7, 2026

5  out of  5
rating by Destini Gill
"I’ve been an on-and-off customer at Steve Barney’s State Farm office for years, and Hai made switching my policy over incredibly easy. He was kind, helpful, knowledgeable, and helped me get a much better rate with a seamless process. Highly recommend working with Hai!"
We responded:
"Welcome back Destini :) thanks for giving Hai the chance to earn your business back. We appreciate the feedback and review! If you have any friends or family Hai can help, we have a great referral program for you!"
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Kristi Caswell

May 6, 2026

5  out of  5
rating by Kristi Caswell
"Jackie was amazing! Very knowledgeable and followed up with the information I needed immediately."
We responded:
"Thank you so much for leaving Jackie a review Kristi!! She is a fountain of knowledge and loves sharing that with our customers :)"
Profile photo of Steven Jacobson

Steven Jacobson

May 5, 2026

5  out of  5
rating by Steven Jacobson
"Great experience working with Steve and Ryan on auto, home, and personal item insurance. Highly recommend their office, team, and State Farm."
We responded:
"Hey Steven, thanks for being such an awesome customer and taking the time to leave us a review! We are proud to take care of your auto, home and personal articles policies. We appreciate your recommendation!"
Profile photo of Mamie Burruss

Mamie Burruss

May 4, 2026

5  out of  5
rating by Mamie Burruss
"I'm already with a State Farm agent in Arkansas, but I'm relocating to Florida soon and wanted to get some quotes for auto and renter's insurance. Matthew helped me, and he was so incredibly generous with his time and support! We spoke for almost an hour, and he not only provided me with the quotes I needed during that call, he also took the time to answer my questions about St. Petersburg, what it's like to live there, different areas to live that fit the vibe of what I'm looking for, etc. This might be the BEST customer service I've ever received, and I'm not even a paying customer yet! I will definitely be switching to Steve Barney as my agent once I move to FL, and it's all because I felt so well cared for during my conversation with Matthew. He truly went above and beyond to take care of me!"
We responded:
"WOW! Thank you for the amazing review Mamie! We can't wait for you to get down here to St Pete! Matthew truly enjoyed talking with you and I am so happy you notice his level of service and commitment to our customers! Stop in and say hello when you get down here :)"
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Undercover5100

May 4, 2026

5  out of  5
rating by Undercover5100
"At first, I had Direct Auto Insurance once my driver's license was obtained. However, one of my family members recommended that I switch to State Farm. Once I gave it some thought, I did research and discovered State Farm had more coverage than Direct Auto Insurance. Next thing you know, I touch basis with Matt, who was not only informative but very helpful. I am officially with State Farm and I can't begin to thank everyone, especially Matt for offering the service. I recommend State Farm. You'll be amazed."
We responded:
"We are so happy to have you join us! More coverage is always a good thing. If you have any friends or family that we can help out and give better coverage to them too, we have a great referral program. Thank you for leaving Matthew a review for taking care of your car insurance!"
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Jesse Huffman

May 1, 2026

5  out of  5
rating by Jesse Huffman
"Hai was very helpful and knowledgeable! Definitely would recommend her as an insurance agent."
We responded:
"Hey Jesse, Stephanie loved working with you and helping take care of your auto insurance. Thanks for being part of our Agency :)"
Profile photo of Jay

Jay

May 1, 2026

5  out of  5
rating by Jay
"This is the best insurance experience i have had! Steve and his team really showed me they cared. They got me a better auto insurance policy for a better price! They also explained to my why i need a life insurance policy to help build for the future and protect my partner. And helped me put a health policy in place that will actually directly benefit me when i use it! Can’t say enough good things about Steve and his guys!"
We responded:
"Jay! We love having you as a customer! It is an absolute pleasure taking care of you! Thanks for trusting us with your most important policies!"
Profile photo of Helena

Helena

April 29, 2026

5  out of  5
rating by Helena
"Hai was very nice and helpful for me today! He was patient when I was explaining my situation, and was very efficient with changing my address for my account. Thank you for all your help today Hai, I appreciate you!"
We responded:
"Thank you so much for taking the time to leave us a review Helena! We definitely appreciate it and you!"
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Amy Csanyi

April 29, 2026

5  out of  5
rating by Amy Csanyi
"Needed quick service while at the DMV. Hai was amazing and got me what I needed in 5 minutes! Thanks Hai!!!!"
We responded:
"Hey Amy, Hai is definitely amazing! So happy you got such great service from him! "